GUIDE · FAX

How to Send a Fax

How to send what is on paper to someone's fax number. Find out the receiver's fax number before you come.

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Coo Fax
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Hello! I'm Coo Fax, in charge of faxing. I'll show you how to send your papers flying! (I only send, I don't receive)
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How to send a fax FAX

This service sends what is on paper to someone's fax number. You must know the receiver's fax number before you come.

▶Watch the fax video first No sound needed
🌐 You can change the printer machine screen to English
  1. On the printer machine's first screen, tap [한국어] at the top right.The [한국어] button at the top right of the printer machine's first screen
  2. Choose English from the list. The screen changes to English.Language list on the printer machine
  3. When you're done, please switch back to [한국어]. Sometimes it doesn't switch back by itself.
🚨 Put the original in first, then start! Same for copy · scan · fax
  1. 1
    Always put the original in the ADF (document feeder) first, then start.
  2. 2
    ✅ If it works, the original goes into the machine and then the [Billing Information] screen appears by itself.
  3. 3
    🛑 If you started but the original doesn't go into the machine, do NOT pay!
    Cancel the job on the screen and start again from the beginning.
  4. 4
    ❌ If you pay when the original did not go in, and you get a blank copy · blank scan · blank fax, there is no refund.
📤 Sending only. 📵 You cannot receive faxes. You also cannot send faxes to other countries.
1
Putting the original in the document feeder (ADF)
Place the original on the printer machine
  1. Put it in with the side to fax facing up.
  2. The direction depends on the paper size.
    A4 → the long edge goes in first, to the left
    B4 · A3 → the short edge goes in first, to the left
  3. Push it all the way to the left. If you only put it in a little, the paper isn't pulled in and the receiver may get only a blank page.
  4. Slide the top and bottom paper guides to fit the paper exactly. If they're loose, the paper goes in crooked and the receiver gets it crooked.
  5. For many pages, stack them neatly and put them in together. (up to 30 sheets)
  6. If the paper goes into the machine and comes back out, it worked. If it doesn't go in, don't pay.
  7. Don't put ID cards · bankbooks · passports · books · crumpled paper here — put them on the glass. (Line them up with the white arrow at the top-left corner. Only ID cards go about 5mm away from the corner)
2
Copy Print Scan Fax
Choose the Fax menu

Always place the original first, then press [Fax] on the screen.
When you touch [Fax], the options screen appears right away.

3
Fax options screen, with red boxes on 1 receiver's fax number, 2 original size, 3 two-sided, 4 Start button
Number · options · Start

Type ① the receiver's fax number using numbers only. Choose options like ② original size (A4 by default; change it if your original is B4 or A3) and ③ two-sided/one-sided, then press ④ [Start].

!If there is an area code, always type it too

If the receiver's fax number has an area code, always type the whole number including the area code.
e.g.) 031-888-9999 → type 0318889999, numbers only, starting from the area code.

4
Billing Information 총 가격 500원 확인
Check the price [Billing Information]

Carefully check the receiver's number and the number of pages. If everything is correct, press [OK].

🧾 You must check the [Billing Information] screen!Check everything on the payment info screen. If you pay without checking and something is wrong, there is no refund or compensation.
Press [OK] to pay only after checking everything and it is all correct.
5
QR code for checking the fax result
① Scan the QR code
with your phone
The [팩스확인] (Fax check) icon on the store PC desktop: an orange background with a fax machine and a check mark
② Click the [팩스확인] (Fax check)
icon on the PC desktop
Pay · check the result

After paying, check the result in whichever of the two ways is easier.
① Scan the QR code above with your phone, or ② click the [팩스확인] (Fax check) icon on the store PC desktop. It's an internet fax, so it may take a while depending on the connection and the number of pages.

👍 If you have many pages, send them 30 at a time.

!Some paper must not go in the document feeder (ADF)
The document feeder (ADF) on top of the printer machine, with paper on it
📌 The blue-outlined part in the photo is the document feeder (ADF).
This is where you put many single sheets (up to 100) for copy · scan · fax.
📏 The orange parts above and below the original are the 'paper guides'. After putting in the original, slide the top and bottom guides to fit it exactly so it goes in straight.
OK to put in
  • Regular copy paper (A4 · B4 · A3) — same size together, up to 100 sheets at once.
  • Put same-size sheets together and line them up neatly.
  • Flat paper with no wrinkles
Do NOT put in
  • Very thin paper (like tracing paper)
  • Very thick paper (certificates, thick cards)
  • Paper with notes stuck on (memo · Post-it)
  • Stapled paper
  • Wrinkled or torn paper
  • A4 · B4 · A3 mixed together (put different sizes in separately)
  • Things that are not single sheets, like ID cards · bankbooks · passports · books
Don't put the 'Do NOT put in' items above in the document feeder. Open the cover and put them on the glass one at a time.
📌 On the glass, the side to copy · scan · fax must face down toward the glass.
If the machine breaks because you put in something we told you not to, you may have to pay for repairs.

This page was translated from Korean. If anything looks wrong, please tell us on Naver TalkTalk. Screens on the machines are in Korean — the Korean button names are shown in [brackets].