GUIDE · PRINT

How to Print

How to open your file on the store PC and print it on paper. Print settings for each program are also here.

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Peng Print
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Hello! I'm Peng Print, in charge of printing. Let me show you how the papers come out one by one!
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We can't refund prints that came out wrong because of wrong print settings. Before printing, always check all pages in preview. It prints exactly what you see on the screen.

How to print PRINT

Open your file on the store PC and print it on paper. First open your file on the PC and send the print job. Then go to the printer machine, find your document with your PIN, and pay. Then it prints.
⚠️ After you finish on the PC, go to the printer machine. Find your document with the PIN you typed on the PC, and pay. Only then does it print. Nothing comes out until you pay at the printer machine's card reader.
※ Even if you already paid a fee on the PC (e.g. for issuing a document), you must pay again for printing at the printer machine's card reader.

▶Watch the printing video first No sound needed
🌐 You can change the printer machine screen to English
  1. On the printer machine's first screen, tap [한국어] at the top right.The [한국어] button at the top right of the printer machine's first screen
  2. Choose English from the list. The screen changes to English.Language list on the printer machine
  3. When you're done, please switch back to [한국어]. Sometimes it doesn't switch back by itself.
🔢 Printing order · same for all file types Always in this order!
  1. 1
    🖨️ Choose the printer first.
    Pick the [흑백출력] (B&W) or [컬러출력] (Color) printer before anything else.
  2. 2
    ⚙️ Set the print options.
    Paper size · one-sided/two-sided · copies · pages, etc.
  3. 3
    👀 Check the preview.
    Make sure nothing is missing, and that it's in color if you chose color.
  4. 4
    ✅ Finally, press the [인쇄] (Print) button.
    Depending on the program, it's the [인쇄] button, a printer icon, or the [확인] (OK) button.
🚫 Don't change the printer after setting the options!

If you change the printer after setting the options, you must set all the options again. Changing the printer changes all the options.

❌ This is the most risky case
You set the options without choosing a printer → later you change from B&W to Color → the options changed but you don't check → the options are applied strangely and the print comes out wrong.

✅ Always: choose printer → set options → preview → print button. If you changed the printer, check the options again from the start.

1
Screen for opening a file on the PC and choosing B&W / Color / Certificate
Open the file and choose a printer

Open the file on the PC → [인쇄] (Print) → choose a printer
B&W / Color / Certificate (PIN9999)

💾 Files in email, USB or your phone must be saved to the PC first. Tap your file type below — Step 1 (Open the file) explains it.
📄 Each file type has a different way to set print options.
Print settings — tap your file type
3
Choosing the Print menu on the printer machine's main screenScreen for choosing PC as the file location
On the printer machine: Print menu → PC

Go to the printer machine in the store → choose the [Print] menu → choose [PC]
If the screen is off, touch it to turn it on

4
Screen for typing the 4-digit PIN and choosing your file from the print job list
Type PIN and [OK] → choose from list → press [Start]

Type the PIN you set on the PC and press [OK] → choose your file from the list → press [Start]

If the paper size says Letter, go back to the PC and change it to A4
5
Payment info screen (total price, number of pages)
Check the price [Billing Information]

Check total price · pages · color or not
If correct, press [OK]

🧾 You must check the [Billing Information] screen!Check everything on the payment info screen. If you pay without checking and something is wrong, there is no refund or compensation.
Press [OK] to pay only after checking everything and it is all correct.
6
Paying with an IC card or Samsung Pay
Card payment

When the card reader speaks, insert your IC card (credit/debit),
or hold Samsung Pay to the side with the Wi-Fi mark

Printing tips

Things people often miss when printing.

🎨 Check color in the preview!

If you chose the Color printer [컬러출력], make sure the preview is also in color. If there are many pages, check every page.

🖍️ Colors may look different

Printed colors can be different from the PC screen. Even in the same file, colors can differ from page to page.

🧾 Check the payment info screen before paying!

Before you pay, the printer machine shows the [Billing Information] screen. If it is different from what you expect, do NOT pay. Check the print options on the PC again.

PDF

PDF files open in Adobe Acrobat Reader PDF

This is the PDF program on the store PC (Adobe Acrobat Reader). Open the PDF file and press the printer icon or [파일] (File) → [인쇄] (Print), or press Ctrl and P together. The print screen below appears.

Step 1Open the file to print on the PC
Double-clicking a PDF file on the desktop to open it

Double-click the file on the PC to open it.

Files in email or USB: save them to the PC desktop first.

It doesn't have to be the desktop. Just save it on the PC and remember where you saved it. Go there and double-click the file to open it. The desktop is the easiest place to find.

📱 Is your file on your phone? Tap the link below to see how to save it to the PC first.
How to save phone files to the PC →

Next · Set print options
PDF print screen, with numbered close-ups of printer choice, Fit, and the paper source checkbox to uncheck
Check the spots marked ① ② ③ (tap the picture to enlarge)
  1. 1
    In [프린터] (Printer), choose the [흑백출력] (B&W) or [컬러출력] (Color) printer.
  2. 2
    In Page Sizing [페이지 크기 조정 및 처리], [맞추기] (Fit) must be selected.
  3. 3
    ⚠️ [PDF 페이지 크기에 따라 용지 소스 선택(Z)] (choose paper source by PDF page size) must NOT be checked!
    If it is checked, the printer machine shows Custom even if you chose A4 · B4 · A3. Always uncheck it before printing.
PDF print screen, with numbered close-ups of Page Setup, Print in grayscale, preview and the Print button
Check the spots marked ④ ⑤ ⑥ (tap the picture to enlarge)
  1. 4
    Press [페이지 설정...] (Page Setup) at the bottom and choose the paper size you want.
  2. 5
    Check in the preview that all pages look right.
    If you chose Color [컬러출력], the small preview on the right must be in color.
    If it's not in color
    1. Check if [회색 명암(흑백)으로 인쇄] (Print in grayscale) at the top is checked. If it is, uncheck it.
    2. If it's still black and white, restart the PC and open the file again.
    3. If it's still black and white, open the file in Edge or Chrome, choose the Color [컬러출력] printer, check that the preview is in color, then print. See the Edge · Chrome way
  3. 6
    When all print options are set, press the [인쇄] (Print) button. The PIN box appears.
That's all for PDF print options! Press [인쇄] (Print) and the PIN box appears.Continue from Step 2 (type a 4-digit PIN) of ‘How to print’ above ⬆
HWP

Hangul files open in the Hancom Hangul Viewer Hangul

The store PC has a view-only viewer with no editing. If it's different from where the file was made, the screen may look different.

Step 1Open the file to print on the PC
Double-clicking a Hangul file on the desktop to open it

Double-click the file on the PC to open it.

Files in email or USB: save them to the PC desktop first.

It doesn't have to be the desktop. Just save it on the PC and remember where you saved it. Go there and double-click the file to open it. The desktop is the easiest place to find.

📱 Is your file on your phone? Tap the link below to see how to save it to the PC first.
How to save phone files to the PC →

Next · Set print options
Hangul print screen, with numbers on printer choice, Settings button, copies, page range, print method and the Print button
Check spots 1 to 6 in order (tap the picture to enlarge)
  1. 1
    Choose printer: In the printer list, click the printer you want ([흑백출력] (B&W) or [컬러출력] (Color)).
  2. 2
    Settings button: Press [설정] (Settings) and the [프린터 속성] (Printer Properties) window opens. It has a [기본] (Basic) tab and a [용지] (Paper) tab. Check 2-1 and 2-2 below in order.
    2-1 [기본] (Basic) tab — orientation · one-sided/two-sided
    Basic tab of Printer Properties. A is paper orientation, B is two-sided printing
    • A
      Orientation: Choose [세로] (Portrait) or [가로] (Landscape).
    • B
      Two-sided: For one side only choose [사용안함] (Off). For two sides choose [긴면 묶음] (long edge) or [짧은면 묶음] (short edge).
    2-2 [용지] (Paper) tab — paper size
    Paper tab of Printer Properties. A is original size, B is output size
    • A
      Original size [원본 문서 크기]: Choose the paper size you want (A4 · B4 · A3).
    • B
      Output size [출력 문서 크기]: Choose the same size as A here too. Don't leave it as [원본 문서 크기와 동일] (same as original).
    📌 e.g.) To print on A4, choose A4 in both A and B.
    ⚠️ For some files, if you don't set [출력 문서 크기] (Output size), the printer machine shows the Hangul file's size, such as Letter or Custom.
  3. 3
    Set the number of copies.
  4. 4
    Choose the pages to print. Choose [전체] (All), or to print only some pages choose [일부분] (Some) and type the page numbers.
  5. 5
    Pages per side: For one page per side choose [기본 인쇄] (Normal). For several pages on one side choose [모아 찍기] (N-up) and type the number.
  6. 6
    When all settings are done, press the [인쇄] (Print) button.
    ※ This is a shared PC, so print settings change every time. Check and set all the options you want before printing.
💡 The fonts are different from the PC where the file was made, so fonts, line spacing or tables can shift, or symbols (□) not in the original can appear. In Hangul, use [다른 이름으로 저장] (Save As) → PDF and bring that, and it prints just like the original.
That's all for Hangul print options! Press [인쇄] (Print) and the PIN box appears.Continue from Step 2 (type a 4-digit PIN) of ‘How to print’ above ⬆

Excel · Word · PowerPoint files open in MS Office MS Office

Print settings for Word · Excel · PowerPoint files. Each program looks a bit different, but you always go to [파일] (File) → [인쇄] (Print).

Step 1Open the file to print on the PC
Double-clicking a Word · Excel · PowerPoint file on the desktop to open it

Double-click the file on the PC to open it.

Files in email or USB: save them to the PC desktop first.

It doesn't have to be the desktop. Just save it on the PC and remember where you saved it. Go there and double-click the file to open it. The desktop is the easiest place to find.

📱 Is your file on your phone? Tap the link below to see how to save it to the PC first.
How to save phone files to the PC →

Next · Set print options
Word print screen, with a close-up of the list that opens when you click Printer
Word screen — check the numbered spots in order (tap the picture to enlarge)
Excel print screen, with a close-up of the list that opens when you click Printer
Excel screen — same as Word (tap the picture to enlarge)
  1. 1
    Open the Excel or Word file and click [인쇄] (Print) in the left menu.
    The print options screen is the same in Excel and Word.
  2. 2
    Click the ▼ at the right end of the [프린터] (Printer) box to open the list, then choose [흑백출력] (B&W) or [컬러출력] (Color). (Don't click the word 'Printer' itself!)
    ⚠️ If you chose the Color [컬러출력] printer, check that the preview is also in color. Scroll through the preview and make sure every page you print is in color.
  3. 3
    Choose the paper size. Then check in the preview that everything you want is there.
    ⚠️ Make sure the paper size is not Letter, but the size you want to print (A4 · B4 · A3).
  4. 4
    Choose print options like one-sided / two-sided. Then check in the preview that it looks the way you want.
  5. 5
    Click the [인쇄] (Print) printer-icon button at the top. When the PIN box appears, type any 4 digits. We suggest the last 4 digits of your phone number.
    After this, the steps at the printer machine are the same.
That's all for Word · Excel print options! Press [인쇄] (Print) and the PIN box appears.Continue from Step 2 (type a 4-digit PIN) of ‘How to print’ above ⬆

When you open the file in Chrome · Edge Canva · web PDF

For PDFs made in Canva · Miricanvas · web design programs · iPad note apps, open them in a browser, check in the preview that all colors show, and then print.

Step 1Open the file in Edge or Chrome
Dragging a PDF file from the desktop onto an Edge or Chrome window

PDF files are set to open in Acrobat when you double-click. To open them in a browser (Edge · Chrome), do one of the two below.

① First open Edge or Chrome, then drag the file onto that window.

② Right-click the file and choose [연결 프로그램] (Open with) → Edge or Chrome.

Files in email or USB: save them to the PC desktop first. You just need to know where you saved it. The desktop is the easiest place to find.

📱 Is your file on your phone? Tap the link below to see how to save it to the PC first.
How to save phone files to the PC →

Next · Set print options
🔎 First check which browser opened your file Edge and Chrome have different print screens

If your file is open in Edge, follow the Edge steps below. If it's open in Chrome, follow the Chrome steps (Steps 1–5). After you type the PIN and check the print queue window (Step 5), scroll down to Printing at the printer machine. It's the same for Edge · Chrome · ALSee.

ePrinting in EdgeSteps 1–5
1
Press [인쇄] (Print)

With the file open in the browser, press [인쇄] (Print) or the printer icon.

2
Choosing B&W (BlackOnly) from the printer list in Edge
Choose the B&W printer
Choosing Color (ColorOnly) from the printer list in Edge
Choose the Color printer
Edge print screen, with a magnified close-up of the Color printer and the Color box
🔍 The red box is enlarged — choose the Color printer [컬러출력], choose [색] (Color) in the '색' box, and make sure the preview on the right is in color (tap the picture to enlarge)
Choose the printer

In the printer box, choose the [흑백출력] (B&W) or [컬러출력] (Color) printer.

⚠️ If you chose the Color printer [컬러출력], choose [색] (Color) in the '색' box, and always check that the preview on the right is in color.
3
Edge print screen, with a magnified close-up of two-sided, paper size and pages per sheet
🔍 The red box is enlarged — check inside the numbered boxes: two-sided/one-sided · paper size · pages per sheet (tap the picture to enlarge)
Choose and check print options

Press [기타 설정] (More settings) and choose or check options like paper size, two-sided/one-sided, pages per sheet.

4
Typing 4 digits into the PIN box
Press [인쇄] (Print) and type the number

Press the [인쇄] (Print) button at the bottom and the PIN box appears. Type any 4 digits. We suggest the last 4 digits of your phone number.

This number (PIN) is like a temporary password to find your document at the printer machine. Be sure to remember it!
5
The print queue window still shows a document
Still in the list → wait until it's gone
The print queue window is empty
List is empty → sent to the printer machine
Check the print queue window

Look at the [흑백출력] (B&W) or [컬러출력] (Color) print queue window.
If the list is empty, your job has been sent to the printer machine.
If something is still in the list, please wait until it's gone.

That's all you do on the PC!Continue with ‘Printing at the printer machine’ below ⬇
CPrinting in ChromeSteps 1–5
1
Press [인쇄] (Print)

With the file open in Chrome, press [인쇄] (Print) or the printer icon, or press Ctrl and P together.
The print window opens. The left is the preview, and the right is the print options.

2
Chrome print screen, magnified: clicking Destination shows B&W by default, with See more below
① Click [대상] (Destination) and B&W [흑백출력] shows by default. If Color isn't there, click [더보기...] (See more) (tap the picture to enlarge)
Choosing B&W (BlackOnly) or Color (ColorOnly) in the destination window
② In the full printer list, choose [흑백출력] (B&W) or [컬러출력] (Color) (tap the picture to enlarge)
Chrome print screen, magnified: choosing the Color printer and Color in the Color box
③ If you chose Color [컬러출력], choose [컬러] (Color) in the '컬러' box, and make sure the preview on the left is in color (tap the picture to enlarge)
Choose the printer [대상] (Destination)

In the settings on the right, [대상] (Destination) is where you choose the printer. Click it and the [흑백출력] (B&W) printer shows by default.
If you don't see [컬러출력] (Color), click [더보기...] (See more) below. The full printer list appears.
Choose the [흑백출력] (B&W) or [컬러출력] (Color) printer.

⚠️ If you chose the Color printer [컬러출력], choose [컬러] (Color) in the '컬러' box (below Layout). Then always check that the preview on the left is in color and that every page you print is in color.
3
Chrome print screen, magnified: paper size, pages per sheet and two-sided options
🔍 Check inside the red numbered boxes (marked ✔): paper size · pages per sheet · two-sided (tap the picture to enlarge)
Choose and check print options

Click [설정 더보기] (More settings) to see options like paper size, two-sided, pages per sheet. Choose or check them as you want.

4
Typing 4 digits into the PIN box
Press [인쇄] (Print) and type the number

Press the [인쇄] (Print) button at the bottom and the PIN box appears. Type any 4 digits. We suggest the last 4 digits of your phone number.

This number (PIN) is like a temporary password to find your document at the printer machine. Be sure to remember it!
5
The print queue window still shows a document
Still in the list → wait until it's gone
The print queue window is empty
List is empty → sent to the printer machine
Check the print queue window

Look at the [흑백출력] (B&W) or [컬러출력] (Color) print queue window.
If the list is empty, your job has been sent to the printer machine.
If something is still in the list, please wait until it's gone.

That's all you do on the PC!Continue with ‘Printing at the printer machine’ below ⬇

Photos and image files open in ALSee ALSee

Use this to print photos or image files. You can also put several photos on one page. Open your photo with the ALSee (알씨) icon on the store PC desktop.

Step 1Open the file to print on the PC
Double-clicking a photo (JPG · PNG) file on the desktop to open it

Double-click the file on the PC to open it.

Files in email or USB: save them to the PC desktop first.

It doesn't have to be the desktop. Just save it on the PC and remember where you saved it. Go there and double-click the file to open it. The desktop is the easiest place to find.

📱 Is your file on your phone? Tap the link below to see how to save it to the PC first.
How to save phone files to the PC →

Next · Set print options
1
Open the file and the Print menu
Open the file and the Print menu

Open the photo in ALSee, then choose [메뉴] (Menu) → [인쇄하기] (Print) at the top. You can also press Ctrl and P together.

2
Choose the printer
Choose the printer

Choose [컬러출력] (Color) or [흑백출력] (B&W). For color photos, always choose [컬러출력] (Color).

3
The print window after choosing a printer, with Printer Settings at the bottom left marked
Press [프린터 설정] (Printer Settings) in the print window

After you choose a printer, the print window below appears. To change paper size or portrait/landscape, press [프린터 설정] (Printer Settings) at the bottom left.

4
Print settings window, with paper size A4, portrait and the OK button marked
Set paper size · orientation and press [확인] (OK)

Set the paper size (A4 · B4 · A3, etc.) and portrait / landscape, then press [확인] (OK). You go back to the print window.

💡 The [이름] (Name) box at the top shows the printer you chose ([컬러출력] (Color) or [흑백출력] (B&W)). Don't change it.
5
Size settings
Size settings

You're back in the print window. In the [크기설정] (Size) tab, check [용지 크기에 맞춤] (Fit to paper) to fill the paper with the photo. To keep the photo's shape, choose [용지 비율에 맞춤] (Fit to paper ratio).

6
Margins · position
Margins · position

In the [여백/위치] (Margins/Position) tab, set the top · bottom · left · right margins (mm) and where to place the photo.

7
Set the number of copies and print
Set the number of copies and print

In the [기타] (Other) tab, set how many to print. Check everything in the preview on the left, then press [인쇄] (Print).

8
Typing 4 digits into the PIN box
Press [인쇄] (Print) and type the number

Press [인쇄] (Print) and the PIN box appears. Type any 4 digits. We suggest the last 4 digits of your phone number.

This number (PIN) is like a temporary password to find your document at the printer machine. Be sure to remember it!
9
The print queue window still shows a document
Still in the list → wait until it's gone
The print queue window is empty
List is empty → sent to the printer machine
Check the print queue window

Look at the [흑백출력] (B&W) or [컬러출력] (Color) print queue window.
If the list is empty, your job has been sent to the printer machine.
If something is still in the list, please wait until it's gone.

That's all you do on the PC!Continue with ‘Printing at the printer machine’ below ⬇

How to print a TOEIC certificate TOEIC · TOEIC Speaking

For TOEIC · TOEIC Speaking (YBM) certificates, first print on the PC with [증명서전용PIN9999] (certificate printer). If you choose another printer, the PC freezes!

⚠️ Just issuing (paying) on the website does not print it Please read this

A certificate comes out only after you ① send it to print on the PC with [증명서전용PIN9999], then ② find it at the printer machine with number 9999 and pay.
If you don't send it on the PC and only type 9999 at the printer machine, nothing comes out.

1
Open the certificate on the website

When you get your score report on the TOEIC website, the certificate opens in a viewer window.

Picture guides for university transcripts, graduation certificates and Certpia are coming soon. For those certificates too, choose the [증명서전용PIN9999] printer.
2
Certificate viewer window, with the yellow score report print button at the top right marked 1
Press [성적표 출력] (Print score report)

Press the yellow [성적표 출력] (Print score report) at the top right of the viewer.
[테스트 출력] (Test print) is only for testing. Don't press it.

3
Printer selection window, choosing [증명서전용PIN9999] from the list and pressing Print
Printer: only [증명서전용PIN9999]!

In the printer window, choose [증명서전용PIN9999] and press [인쇄] (Print).

⚠️ If you choose [흑백출력] (B&W) · [컬러출력] (Color), the PC freezes! Then it's hard to get back the certificate fee. Only choose [증명서전용PIN9999].
4
Done when it says printing is finished!

[증명서전용PIN9999] doesn't show a PIN box. 9999 is entered automatically, so this is normal.
When it says printing is complete, you're done on the PC.

5
Find it at the printer machine with number 9999

At the printer machine, press [Print] → [PC] and type 9999.
When the list appears, choose only your certificate, press [Start], then pay.

⚠️ Other customers may have used 9999 too, so several documents may be in the list. Check the time and name and pay only for yours. Don't press [Print All]. Everything in the list would be paid for.
Not sure what to do at the printer machine?See ‘Printing at the printer machine’ below ⬇

Printing at the printer machine Same for Edge · Chrome · ALSee

Do these steps after you type the PIN on the PC and send the print job. It's the same for Edge, Chrome and ALSee.

M1
Choosing the Print menu on the printer machine's main screen
Screen for choosing PC as the file location
On the printer machine: Print → PC → type the number

Go to the printer machine and press [Print] → [PC].
In the PIN box, type the 4-digit number you used on the PC and touch [OK].

M2
Printer machine screen showing the print job list after typing the PIN
Check your document list

When the list appears, carefully check what it shows: document name, time, B&W/color, two-sided/one-sided, pages, paper size, etc.
Make sure it is your document and the print options are what you wanted.

M3
Touch the list and [Start]

Touch your document in the list and it turns blue. Then touch [Start].
If there are several, touch only the ones to print so they turn blue, then press [Start]. Only the ones you chose are paid for and printed together.
Press [Print All] at the top right only when everything in the list is yours. The whole list is paid for and printed at once.

M4
Payment info screen (total price, number of pages)
Check the price [Billing Information]

Finally, the [Billing Information] screen appears. Check everything carefully, and if the price is right too, touch [OK].

⚠️ If the pages or price on the payment info screen are different from what you expect, do NOT pay.
🧾 You must check the [Billing Information] screen!Check everything on the payment info screen. If you pay without checking and something is wrong, there is no refund or compensation.
Press [OK] to pay only after checking everything and it is all correct.
M5
Paying with an IC card or Samsung Pay
Card payment

When the card reader speaks, insert your IC card (credit/debit), or hold Samsung Pay to it.

💳 Insert your credit/debit card into the card reader slot, chip side in.

This page was translated from Korean. If anything looks wrong, please tell us on Naver TalkTalk. Screens on the machines are in Korean — the Korean button names are shown in [brackets].